The Royal Society of the Arts presents (from openculture.com):
“This clip features Dr. Brené Brown, a research professor at the University of Houston Graduate College of Social Work, providing some quick insights into the difference between sympathy and empathy, and explaining why empathy is much more meaningful. To learn more about The Power of Empathy, you can watch Brown’s complete RSA lecture here. You can also watch her very popular TED Talk on The Power of Vulnerability here.”